Terms of Service

These Terms of Service (“Terms”) govern your use of the website cleannow.pro and the cleaning and exterior services provided by RockBase Solutions LLC, a Washington limited liability company doing business as cleanNow (“cleanNow,” “we,” “us,” or “our”). By using our website or requesting a service, you agree to these Terms.

Our Services

cleanNow provides residential and exterior cleaning services, including house cleaning, pressure washing, and related services, in the Seattle and Eastside areas of Washington. Service availability depends on your location, scheduling, and site conditions.

Quotes and Estimates

Prices shown on our website and any starting prices are estimates, not final quotes. The final price depends on factors such as surface size and material, level of buildup, access, and whether pre-treatment is needed. We will confirm pricing before performing the work. A minimum service charge may apply.

Booking, Scheduling, and Cancellations

Submitting a request through our form does not create a confirmed appointment until we confirm it with you. Please give us as much notice as possible to reschedule or cancel. We may need to reschedule due to weather, safety, or circumstances beyond our control, and we will work with you to find a new time.

Access and Property Conditions

You are responsible for providing safe access to the areas to be serviced and, where needed, access to water and power. Please secure pets and remove or protect fragile or valuable items. Let us know in advance of any conditions that may affect the work (delicate surfaces, coatings, prior damage, etc.).

Payment

Payment is due as agreed at the time of service unless stated otherwise. Unpaid balances may be subject to collection and reasonable costs permitted by law.

Satisfaction

We want you to be happy with the results. If you have a concern about the work, contact us promptly (within a reasonable time after the service) so we can review it and make it right where appropriate.

Disclaimers

Exterior surfaces age and wear over time. Cleaning improves appearance but may not remove all staining, oxidation, or permanent marks, and results can vary by material and condition. Except as required by law, our services are provided “as is,” and we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, cleanNow and RockBase Solutions LLC will not be liable for indirect, incidental, or consequential damages. Our total liability for any claim relating to a service will not exceed the amount you paid for that service. Nothing in these Terms limits liability that cannot be limited under applicable law.

Your Responsibilities

You agree to provide accurate information, to use our website lawfully, and not to interfere with or misuse it. You are responsible for the accuracy of the contact and address details you submit.

Intellectual Property

The content on this website, including text, graphics, logos, and images, is owned by or licensed to cleanNow and may not be copied or used without our permission.

Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in Washington.

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above shows when they were last revised. Continued use of our website or services after changes are posted means you accept the updated Terms.

Contact Us

Questions about these Terms? Contact us: